“24 Hours in Police Custody” has become one of the most gripping and critically acclaimed documentary series of recent years. This British television documentary series, originally shown on Channel 4, provides unprecedented access to real police investigations as they unfold in real-time. For New Zealand viewers eager to experience this compelling true crime documentary, there are several ways to watch this award-winning series. In this comprehensive guide, I’ll walk you through all the legitimate options available to Kiwi viewers in 2025.
What is 24 Hours in Police Custody?
Before diving into viewing options, let’s explore what makes this series so captivating. “24 Hours in Police Custody” is a landmark documentary series that follows police detectives around the clock as they investigate major crimes. The series primarily focuses on Bedfordshire Police as they handle cases in Luton, providing viewers with unprecedented behind-the-scenes access to real police investigations.
The title refers to the crucial legal timeframe that police may only hold suspects in custody for 24 hours before either having to release them, bring charges, or apply for an extension in cases of serious crimes like murder. This time pressure creates natural drama and tension that keeps viewers on the edge of their seats. 
The series is produced by The Garden, the same production company behind “24 Hours in A&E,” ensuring high production values and sensitive handling of real-life cases. Since its debut in 2014, the show has run for multiple seasons, with over 130 episodes spanning 13 seasons, making it one of the UK’s most successful true crime documentary series.
Official Streaming Options in New Zealand
ThreeNow (Free)
The best news for New Zealand viewers is that “24 Hours in Police Custody” is officially available on ThreeNow, New Zealand’s free streaming platform. This is completely legal and doesn’t require any VPN services or workarounds.
How to Access ThreeNow:
- Visit threenow.co.nz
- Create a free account (no subscription required)
- Search for “24 Hours in Police Custody”
- Start watching immediately
What’s Available:
ThreeNow offers multiple episodes of the series, giving Kiwi viewers legitimate access to this compelling documentary series. The platform is completely free, supported by advertisements, making it an excellent option for budget-conscious viewers.
Device Compatibility:
- Web browsers on computers and laptops
- Smart TVs with internet connectivity
- Mobile devices through the ThreeNow app
- Tablets and other streaming devices
Amazon Prime Video
Amazon Prime Video offers several seasons of “24 Hours in Police Custody” for international viewers, including those in New Zealand. While Prime Video requires a subscription, it often provides access to more recent seasons and episodes.
Subscription Details:
- Monthly cost: Approximately NZ$8.99 per month
- Annual option: Usually offers better value
- Includes access to entire Prime Video library
- Free trial often available for new subscribers
What’s Available:
Prime Video typically offers multiple seasons, including some of the most recent episodes. The platform provides high-quality streaming with options for HD and 4K viewing where available.
Apple TV
Apple TV also offers “24 Hours in Police Custody” through its platform, though availability may vary. Episodes can often be purchased or rented individually if you don’t want to commit to a full subscription service.
Pricing Options:
- Individual episode purchases
- Season passes for better value
- Rental options for one-time viewing
- HD and 4K options available
International Streaming Options
BritBox (Via VPN)
BritBox is a streaming service specifically designed for British television content and has extensive collections of “24 Hours in Police Custody” episodes. While BritBox isn’t officially available in New Zealand, some viewers use VPN services to access it.
What BritBox Offers:
- Complete collection of episodes
- High-quality streaming
- No advertisements on premium content
- Regular updates with new episodes
Important Note: Using VPN services to access geo-restricted content may violate terms of service, and we recommend using officially available options first.
Channel 4 (UK) – Via VPN
Channel 4, the original broadcaster, offers many episodes for free on their online platform. However, this service is geo-restricted to UK viewers only.
Access Considerations:
- Requires UK IP address
- Free service with advertisements
- Most comprehensive collection
- Latest episodes available first
VPN Options for International Access
While we recommend using official New Zealand streaming services first, some viewers choose to use VPN services to access international content. If you decide to explore this option, here are some considerations:
Popular VPN Services
1. ExpressVPN
- Strong UK server network
- Fast streaming speeds
- 30-day money-back guarantee
- Works with most streaming platforms
2. NordVPN
- Dedicated streaming servers
- Good value for money
- Strong security features
- Easy-to-use apps
3. Surfshark
- Budget-friendly option
- Unlimited device connections
- Effective for streaming
- Good customer support
How to Use VPN for Streaming
- Choose and subscribe to a reputable VPN service
- Download the VPN app on your device
- Connect to a UK server
- Visit Channel 4 or BritBox website
- Create an account (may require UK postal code)
- Start streaming “24 Hours in Police Custody”
Important Legal Note: Always respect copyright laws and terms of service. Using VPN services to bypass geo-restrictions may violate the terms of service of streaming platforms.
Free Viewing Options
Pluto TV
Some regions can access “24 Hours in Police Custody” through Pluto TV, a free ad-supported streaming service. While availability in New Zealand may be limited, it’s worth checking as the platform continues to expand internationally.
Plex
Plex occasionally offers episodes of the series through their free streaming service. The selection may be limited, but it’s a legitimate free option worth exploring.
The CW and Tubi
These platforms sometimes offer episodes in certain regions. While primarily US-focused, some content may be available internationally.
What to Expect from the Series
Episode Format
Each episode of “24 Hours in Police Custody” typically follows a single major investigation from start to finish. The format includes:
- Real-time footage of police interviews
- Behind-the-scenes access to investigation strategies
- Interviews with detectives and officers
- Court outcomes and case resolutions
Notable Cases and Episodes
Some of the most compelling episodes include:
Murder Investigations: Complex homicide cases that showcase the detective work required to solve serious crimes.
Drug-Related Crimes: Episodes focusing on major drug operations and the challenges of building cases against organized criminals.
Domestic Violence Cases: Sensitive handling of domestic abuse investigations, showing the complexity of these cases.
Cold Case Reviews: Fascinating episodes where teams revisit unsolved cases with fresh perspectives.
Production Quality
The series maintains high production standards with:
- Multiple camera angles capturing all aspects of investigations
- Sensitive editing that respects victims and their families
- Clear narration explaining legal procedures
- Professional sound quality throughout
Viewing Recommendations
Best Episodes to Start With
For new viewers, consider starting with these highly-rated episodes:
- Season 1, Episode 1: “The Suspects” – An excellent introduction to the series format
- Season 4, Episode 1: “A Matter of Life and Death” – Showcases the series at its best
- Any murder investigation episodes – These tend to be the most compelling
Binge-Watching Tips
Given the intense nature of the content:
- Take breaks between episodes to process the content
- Be prepared for emotionally challenging material
- Consider watching with others for discussion
- Keep in mind that all cases involve real people and real consequences
Technical Requirements and Setup
Internet Speed Requirements
For optimal viewing experience:
- Standard Definition (SD): Minimum 3 Mbps
- High Definition (HD): Minimum 5 Mbps
- 4K (where available): Minimum 25 Mbps
Device Compatibility
Most streaming platforms support:
- Smart TVs (Samsung, LG, Sony, etc.)
- Streaming devices (Roku, Apple TV, Chromecast)
- Gaming consoles (PlayStation, Xbox)
- Mobile devices (iOS and Android)
- Computers and laptops
- Tablets
Account Setup Tips
When creating accounts for streaming services:
- Use a valid email address
- Choose strong passwords
- Enable two-factor authentication where available
- Keep payment information secure
- Regularly review subscription charges
Legal and Ethical Considerations
Supporting Content Creators
When possible, choose official streaming platforms that properly compensate content creators and rights holders. This helps ensure continued production of quality documentaries like “24 Hours in Police Custody.”
Respecting Privacy
Remember that this series features real people in genuine crisis situations. The cases shown have affected real families and communities. Approach the content with appropriate sensitivity and respect.
Copyright Compliance
Always use legitimate streaming services and respect copyright laws. Illegal downloading or streaming not only violates laws but also deprives creators of fair compensation for their work.
Troubleshooting Common Issues
Streaming Problems
If you experience issues while streaming:
Buffering Issues:
- Check your internet connection speed
- Close other applications using bandwidth
- Try lowering video quality settings
- Restart your streaming device
Access Problems:
- Clear browser cache and cookies
- Disable browser extensions that might interfere
- Try a different browser or device
- Check if the service is experiencing outages
Account Issues:
- Verify your login credentials
- Check if your subscription is current
- Contact customer support if needed
- Try logging out and back in
VPN-Related Issues
If using a VPN:
- Try different server locations
- Clear cookies before accessing streaming sites
- Disable WebRTC in your browser
- Use incognito/private browsing mode
Future Availability and Updates
Upcoming Seasons
“24 Hours in Police Custody” continues to produce new episodes, with Season 13 having aired recently. New seasons typically premiere on Channel 4 in the UK before becoming available on international streaming platforms.
Platform Expansions
Streaming services regularly update their content libraries. Keep checking ThreeNow and other New Zealand platforms for newly added episodes and seasons.
Notification Setup
To stay updated on new episodes:
- Follow official social media accounts
- Set up streaming platform notifications
- Subscribe to entertainment news websites
- Join online fan communities for updates
Conclusion
New Zealand viewers have several excellent options for watching “24 Hours in Police Custody,” with ThreeNow providing the best free and legal option. For those seeking more comprehensive access, paid services like Amazon Prime Video offer additional episodes and seasons.
The series offers a unique and compelling look into real police work, providing insights into the British justice system while delivering the drama and tension of a high-quality crime series. Whether you’re interested in true crime, police procedures, or simply compelling television, “24 Hours in Police Custody” delivers on all fronts.
Remember to choose legal streaming options that support the creators and respect the real-world impact of the cases portrayed in the series. With proper setup and the right streaming service, you’ll soon be immersed in one of television’s most gripping documentary series.
Quick Summary – Best Options for NZ Viewers:
- ThreeNow – Free, legal, readily available
- Amazon Prime Video – Paid subscription, extensive library
- Apple TV – Individual episode purchases available
- VPN + UK services – Use responsibly and legally
Start with ThreeNow for immediate free access, and explore other options based on your viewing preferences and budget. Enjoy this outstanding documentary series that brings real police work to life like never before.