If your car has broken down and you're stranded, or someone else is blocking your driveway or parked where they shouldn't be, it's time to call a tow truck company.
Tow truck companies are difficult to evaluate, which is why we have listed down the best Auckland towing company, as well as a few others you should consider using.
There's many different tow truck providers operating in Auckland, but how do you know which ones are legit and who's going to offer the best service?
While some towers might be closer to your current location, that might come at a price. Most tow truck providers don't specify their prices online, so it can be difficult to find out the true cost of your towing service.
Below you'll see the best towing services in Auckland.
1. Supercity Towing
Supercity is one of Auckland's most well known tow truck providers with coverage over the entire Metropolitan region. They regularly work with NZ Police, roadside assistance providers and insurance companies.
Offering a 24/7 service including parking enforcement services, roadside rescue, general vehicle accident and recovery as well as point to point car transportation they are a familiar face on Auckland's roads.
They are a member of MTA Assured and support numerous local charities in and around the city. Be sure to give them a ring or checkout their website.
Verdict: Best Auckland Towing Company.
2. Avon Towing
Avon towing offer services for emergency towing and point to point towing for cars, motorcycles, trucks and caravans.
Additionally they offer vehicle removals, salvaging, transport, roadside service, accident recovery and abandoned vehicles recovery.
They are available for towing 24 hours a day, 7 days per week from their base in Henderson with coverage throughout the Auckland Metropolitan region.
They are highly rated online and have a nice, easy to use website.
3. Counties Towing
Counties Towing claim to be experts in vehicle towing with a fleet of trucks capable of moving cars, tractors, boats and trucks up to 4 tonnes.
They offer a range of services including emergency towing, accidents, breakdowns, jumpstarts, salvage towing as well as private point to point tows.
They offer coverage in the following places, Manukau City, Whitford, Kawakawa Bay, Clevedon, Bombay, Pukekohe, Waiuku and Karaka and are available 24/7.
They are highly rated online and offer affordable rates.
4. Ace Towing
Ace towing is primarily a heavy haulage towing provider however they do offer car towing and roadside assistance.
They've got a large fleet of trucks, capable of moving heavy machinery, buses and commercial vehicles. Their vehicle towing is available 24/7.
Additionally they offer vehicle recovery, accident rowing, policy towing, tow aways, roadside assistance, jump stars, vehicle unlocks and breakdown recovery.
They have years of experience and a team of friendly controllers, making them easily one of the best Auckland towing companies out there.
5. GHL Towing
GHL has a flashy website and it's easy to see their success with their online stats counter which shows number of tows, cars salvaged and people helped to date.
Based in Otahuhu they offer a range of services such as car towing, vehicle recovery, accident towing, jump starts and roadside assistance.
Their bright yellow trucks are hard to miss on the road and with 24/7 coverage, you can guarantee they'll be able to assist you fast.
How To Find Out Who Towed My Car?
If you've parked in a private car park or were blocking access to a businesses property and they likely arranged for your car to be towed then you should use the phone number provided on the signs in the area you parked in.
If there's no answer or you can't locate this information, then you should contact AT on 09 355 3553 as soon as possible. They are open 24/7/365.
There's a central database of recently towed cars and they'll be able to help.
Additionally AT contractors and private towing companies must notify New Zeanad police when a vehicle has been towed. Usually this should take place within 30 minutes of the tow taking place so you can check with Police as well.
How Much Do Towing Services Cost In New Zealand?
Currently in New Zealand, tow truck services have no set guidelines. Companies can charge whatever they like. Most follow similar prices.
If you've been towed then the the towing infringement fee could be upwards of $250. This is the price from a local company. Auckland council fees are likely going to be much less.
When it comes to local towing, i.e. your car has broken down or you want to relocate a car then you'll likely pay a fee based on the distance of the tow as well as any insurance fees as well as any potential storage fees.
As every towing service provider is different, it pays to shop around, unless you've got an emergency on your hands such as breaking down on the main road!
Why Do Tow Truck Companies Have Bad Reviews?
Most tow truck providers in Auckland work with private companies such as small businesses who regularly have to call in the services of tow truck operators to remove cars parked illegally or blocking access.
Most tow truck companies offer free towing to these businesses and collect fees from fines imposed on those car owners.
The owners who's cars had been towed then resort to leaving negative feedback about the towing company, usually for charging a fee much higher than the local council charges, for releasing their car.
It's important to know that most negative reviews are from disgruntled customers of other businesses who got caught parking where they shouldn't have.